This website and its content may not be reproduced in any form without the permission of thirtypointfour design services. We have done our utmost to ensure all the content is correct and up to date. If we have overlooked any elements please do not hesitate to contact us.
Copyright on all material produced, remains the property of thirtypointfour until final payment is received from the client.
We are registered for GST and as such all prices quoted in this website are excluding GST. We reserve the right to alter our pricing without prior notification (exlcuding quoted items), and as such we advise all customers to contact our office for an obligation free quotation.
All our quotations are valid for 30 days. We reserve the right to change the quotation after this period taking in to consideration third party costs and charges.
Any information received via email, telephone, post or fax will be deemed private and confidential. This information will only be made available to employees of thirtypointfour design and its associated partners in the completion of its work for that client. No information will be divulged to a third party without the permission of the client/s.
We receive no payment for any of our links and we only place links of companies that we deem suitable. We cannot be held responsible for the content of any of our linked websites. Please contact us if you are having difficulty using our links. We do not accept any liability for damage done to your computer or those computers connected to your network in the use of our site or sites linked to from this site.
We do not participate in any form of mass emailing and as such we do not accept mass emailing. Any emails deemed as “spam” will be deleted immediately.
Client Appraisal
Acceptance of Design Proposal
Deposit Invoice Development
Final Approval
Production of Printed Material
Delivery
Post Print Changes and Errors
Cancellation of Project
Completion of Project
Payment Terms
Client Brief
Before commencing a project we send an outline brief to the client. This brief allows us to focus on the clients needs and requirements for the project. From this brief we put together an Initial quotation.
Initial Quotation
From our clients breif we put together an outline proposal stating our recomendations and costs for the project.
Design proposal
On written acceptance of our outline quotation we will begin first stage design concepts. We like to present a couple of ideas to guage the projects direction. These concepts are then presented to the client for review.
From our concept artwork and quotation the client can decide on how they wish to develop the project.
If our presentation does not suit, and our services are not required please notify us as soon as possible. An initial design concept fee will be invoiced on termination of the project . The designs submitted must not be used, altered or reproduced in any form without consultation with thirtypointfour.
On termination of a project the copyright of all works remains the property of thirtypointfour at all times unless specified.
Upon acceptance of our design proposal an amended quotation will be submitted detailing the client’s requirements and associated costs.
Approval in writing from the client of this quotation is required before commencement of the project
Before commencing with the project a 40% deposit is required. An invoice will be sent to the client on acceptance of quotation.
Under the client’s direction, we develop the designs according to the project needs. Requirements that are extra to our initial quotation will be submitted to the client for approval.
Testing & development
All websites are built and tested on our own closed network server. When general testing is complete we upload the site to a password protected area on our web server for client testing and approval.
The site can be thoroughly tested and final site content can be added.
When the client is satisfied with the website and associated artwork produced and colour matching, final approval must be give in writing.
Upload
When the client is satisfied that the website is operational we will transfer the complete site and its database to the clients own web server.
NOTE:
The web server must meet the minimum specification for our Content Management System as detailed here . Changes in the core files to suit your server may incur additional charges and can delay the launch.
Production of Printed Material
Upon final approval, artwork will be submitted to the chosen printer. Prior to production, the chosen print company will generate a proof for approval by the client and thirtypointfour. On approval by both parties, printing may commence. Print approval must be given in writing to thirtypointfour.
Where printing is included within our quotation and final production is delayed by the client due to unforeseen circumstances, payment for all design work, excluding printing will be invoiced 14 days from the final approval date. Printing of original artwork can be commenced at any point and the associated print charges will be invoiced separately. Changes made to artwork after this period may incur a design fee.
On completion of the printing or artwork production (artwork only projects), delivery will be made as directed by the client. Any costs incurred to thirtypointfour in the delivery of artwork or printed material will be charged to the client.
Any changes made to printed material, post production will be quoted separately and may incur a design and print management fee. Full payment for printing will usually be required.
Thirtypointfour cannot be held responsible for any printing or production errors made from client approved artwork by the chosen print company.
Printing errors as a result of production are the responsibility of the printer. thirtypointfour will do its up most to rectify any problems on behalf of the client.
Prior to acceptance of our quotation the client has the right to terminate the project at any point. If due to unseen circumstances the project is terminated by the client after this point, full payment will be invoiced for all design work and any additional costs* incurred to date as follows:
*Any cost incurred by thirtypointfour design services in the production of the project that have been approved by the client prior to cancellation.
Until payment is received the copyright of all artwork remains the property of thirtypointfour design services and must not be, altered or reproduced in any other form without the permission of thirtypointfour design services.
When the project is completed the final balance invoice will be sent.
Where thirtypointfour is responsible for the print management, final approval will be sought prior to invoicing.
Until the final payment is received the copyright of all artwork remains the property of thirtypointfour design services and must not be, altered or reproduced in any other form without the permission of thirtypointfour design services.
All our invoices are strictly 7 days from invoice date. Please contact our office if you wish to pay via EFT. Late payment of Invoices may incur a penalty charge of $25.00 per week. Individual terms can be arranged prior to invoicing of deposit invoice.
Thirtypointfour reserves the right to withhold any material produced for the client pending final payment. As the copyright of all artwork remains the property of thirtypointfour design services until final payment is received, any usage, broadcast or distribution in any manner of works carried out is strictly prohibited.
Where the name thirtypointfour is used within this document it refers to the company; Mark Carpenter trading as thirtypointfour design services.